Main phone number: 800-455-0057 or 650-493-5000
General information / operator: (650) 493-5000
Local eligibility information: (650) 493-5000, x66266
Our patient advocates are here to serve you. If you have a compliment, complaint or need assistance, contact one of our patient advocates.
Patient Advocate for Palo Alto, Menlo Park, Fremont: (650) 493-5000, x65544 or x63543
Patient Advocate for San Jose, Monterey, Capitola (408) 363-3000, x75449 or x74269
Patient Advocate for Livermore, Modesto, Stockton, Sonora (925) 373-4700, x35622 or x35106
Our Women Veterans Program Manager can provide special assistance to women Veterans seeking medical care and VA benefits. Contact Linda Kleinsasser, (650) 493-5000, ext. 64851, or visit the VAPAHCS Women Veterans Health Center in Building 5, 2nd floor at Palo Alto. Get directions
Our Former Prisoners of War Advocate can provide special assistance to former POWs.
Contact Samantha Matthews at (650) 849-1951.
If you need to get information from your medical records, please visit our Release of Information page.
You can seek answers to frequently asked questions or submit a comment, question, concern, or compliment via this VA email system (Inquiry Routing and Information System - IRIS).
If you come to visit a patient, please see our driving directions. If you would like to send a card or flowers to a patient, the mailing address is:
Patient name (patient room number)
c/o VA Palo Alto Health Care System
3801 Miranda Ave
Palo Alto, CA 94304
Members of the news media should contact the Public Affairs Office at (650) 858-3925 x64888.