VA Palo Alto Health Care System
Contact the VA Palo Alto Health Care System
VA Palo Alto Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.
Main phone number: 800-455-0057 or 650-493-5000
General information / operator: (650) 493-5000
Local eligibility information: (650) 493-5000, x66266
You can seek answers to frequently asked questions or submit a comment, question, concern, or compliment via this VA email system (Inquiry Routing and Information System - IRIS).
Contacting a Patient
If you come to visit a patient, please see our driving directions. If you would like to send a card or flowers to a patient, the mailing address is:
Patient name (patient room number)
c/o VA Palo Alto Health Care System
3801 Miranda Ave
Palo Alto, CA 94304
Schedule an Appointment
Our patient advocates are here to serve you. If you have a compliment, complaint, or need assistance, contact one of our patient advocates.
Patient Advocate for Palo Alto, Menlo Park: (650) 493-5000, x65544 or x63543
Patient Advocate for San Jose, Monterey, Capitola: (408) 363-3000, x75449 or x74269
Patient Advocate for Livermore, Fremont, Modesto, Stockton, Sonora: (925) 373-4700, x35129 or x35106
Our Women Veterans Program Manager can provide special assistance to women Veterans seeking medical care and VA benefits. Contact Linda Kleinsasser, (650) 493-5000, ext. 64851, or visit the VAPAHCS Women Veterans Health Center in Building 5, 2nd floor at Palo Alto. Get directions >>
Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Samantha Matthews at (650) 849-1951.
Release of Information
If you need to get information from your medical records, please visit our Release of Information page.