VA Palo Alto Health Care System

 

Returning Service Members

Each VISN 21 facility has an OEF/OIF/OND Point of Contact (POC) for combat Veterans. Their contact information is provided below. The POC can tell you which VA facility is closest to you and what services are available. In addition, the POC can arrange an appointment for you at the VA facility you choose. The POC will also put you in contact with the facility's Combat Veteran Case Manager who will be available to you for questions or problems that arise as you make your way through the VA system.

If you are unsure of what your benefits are or where to access services, please call one of the VISN 21 POCs. This is “one-stop-shopping” to help you get started receiving the services to which you are entitled as a Veteran returning from Operation Enduring Freedom/Iraqi Freedom.

Facility Coordinator Contact Information
VA Central California Health Care System (Fresno) Lydia Duarte Phone: (559) 225-6100 ext 4321
Email
Manila Regional Office & Outpatient Clinic Leoncia Revidad Phone: 011-632-833-4566 x4402
Email
VA Northern California Health Care System (Sacramento / Martinez) Timothy Wilson Phone: (925) 372-2717
Email
VA Pacific Islands Health Care System (Honolulu) Terry J. Martin Phone: (808) 433-0837
Email
VA Palo Alto Health Care System Laura Gomez Phone: (650) 444-7114
Email
VA San Francisco Medical Center Carrie Bancroft Phone: (415) 221-4810 x4405
Email
VA Sierra Nevada Health Care System (Reno) Christie Lambert Phone: (775) 328-1232
Email
VISN 21 Network Office Rebecca Dominy Phone: (707) 562-8357
Email

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

VA is ready to provide health care and other medical services to our nation's returning OEF/OIF/OND Servicemembers. The VA Palo Alto Health Care System has a team ready to welcome OEF/OIF/OND Servicemembers and to help coordinate their care. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.