VA Palo Alto Nursing Homes Rate Five Stars - VA Palo Alto Health Care System
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VA Palo Alto Health Care System


VA Palo Alto Nursing Homes Rate Five Stars

Menlo Park CLC

VAPAHCS' Menlo Park Community Living Center (CLC) was rated five-stars in a recent VA Community Living Center (CLC) Compare Report.

Tuesday, April 9, 2019

VA Uses Medicare Methodology to Rate Facilities Around the Country

VA’s recent Community Living Center (CLC) Compare Report shows VA Palo Alto Health Care System (VAPAHCS) rates higher than, if not comparable to, national averages in quality measures. Overall ratings for CLCs at its Palo Alto, Menlo Park and Livermore Divisions were rated five-stars.

“The five-star rating of our CLCs at all three divisions shows the dedication and quality of the staff and volunteers in these facilities,” said VAPAHCS Director Thomas J. Fitzgerald III. “As a proud Veteran, I am thankful to know that Veterans receiving care in these facilities are getting the level of care they deserve.”

The Compare Report is adapted from Medicare’s five-star rating methodology, using 11 of the 16 quality measures, to give a rating between one and five stars. The CLC ratings are based on health surveys, staffing and quality of resident care measures.

VA surveyors look at the care, interactions, and environment when visiting facilities around the country. They also review clinical records, interview residents and family members, caregivers, and administrative staff.

These measures do not consider the special populations that may have higher rates of certain conditions due to the complexity of individual health needs.

View the VA’s Access to Care website to find the data for each division of VAPAHCS as well as surrounding contracted facilities within a 50 miles radius.


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