VA Palo Alto Health Care System
Teamwork Keeps Veterans Safe
Patient safety is a big deal within the VA. It is a simple concept of reducing and preventing inadvertent harm to patients as a result of their care, but achieving success took a major culture shift. During Patient Safety week (March 13-19, 2016), VA Palo Alto Health Care System wants to empower Veterans as much as staff to take charge of their safety.
The National Center for Patient Safety, a multi-disciplinary team that heads patient safety efforts within VA, provides guidance and training support for patient safety officers at all 150 VA medical centers. Their expertise has provided training for more than 2,800 caregivers, 285 professional health care institutions and many foreign representatives that have implemented national programs based on the VA model.
To err is human but if we tackle patient safety with a root-cause approach to problem solving, we can help each other ensure our Veterans are safe while in our care. VHA has put together several tools that can help keep you aware of patient safety issues and trends such as:
- TIPS Newsletter: TIPS is published quarterly (formerly bimonthly) and is the VA’s official patient safety newsletter. It is meant to be a source of patient safety information for all VA employees and others who may face similar challenges within their patient care systems.
- NCPS Patient Safety Improvement Handbook: The Patient Safety Improvement Handbook provides procedures used to accomplish the VHA’s goal of preventing inadvertent harm to patients as a result of their care.
Don’t hesitate to reach out to the VAPAHCS Patient Safety Office to learn what trainings are available and what issues are trending at VAPAHCS.