VA Palo Alto Nursing Homes Rate Five Stars Against National Averages - VA Palo Alto Health Care System
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VA Palo Alto Health Care System


VA Palo Alto Nursing Homes Rate Five Stars Against National Averages

April 5, 2019

News Release
Contact: Kim Betton, (650) 285-7487

VA Uses Medicare Methodology to Rate Facilities Around the Country

Palo Alto, Calif. – VA’s recent Community Living Center (CLC) Compare Report shows VA Palo Alto Health Care System (VAPAHCS) rates higher than, if not comparable to, national averages in quality measures. Overall ratings for CLCs at its Palo Alto, Menlo Park and Livermore Divisions were rated five-stars.

“The five-star rating of our CLCs at all three divisions shows the dedication and quality of the staff and volunteers in these facilities,” said VAPAHCS Director Thomas J. Fitzgerald III. “As a proud Veteran, I am thankful to know that Veterans receiving care in these facilities are getting the level of care they deserve.”

The Compare Report is adapted from Medicare’s five-star rating methodology, using 11 of the 16 quality measures, to give a rating between one and five stars. The CLC ratings are based on health surveys, staffing and quality of resident care measures.

VA surveyors look at the care, interactions, and environment when visiting facilities around the country. They also review clinical records, interview residents and family members, caregivers, and administrative staff.

These measures do not consider the special populations that may have higher rates of certain conditions due to the complexity of individual health needs.

View the VA’s Access to Care website to find the data for each division of VAPAHCS as well as surrounding contracted facilities within a 50 miles radius.

About VA Palo Alto Health Care System

The VA Palo Alto Health Care System consists of three inpatient facilities located at Palo Alto, Menlo Park and Livermore, Calif. Also, there are seven outpatient clinics in San Jose, Capitola, Monterey, Stockton, Modesto, Sonora and Fremont, Calif. These nationally-recognized facilities provide award-winning medical care and cutting-edge technology. Along with its academic affiliate at the Stanford University School of Medicine, the more than 6,200 staff and volunteers operate nearly 900 beds, including three nursing homes and a 100-bed homeless domiciliary, showing its more than 85,000 enrolled Veterans that they are “Serving those who Served.” Visit us on the web at Connect with us on FacebookTwitter and Instagram.