LGBT Veteran Care Coordinators - VA Palo Alto Health Care System
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VA Palo Alto Health Care System


LGBT Veteran Care Coordinators

Shannon Healer Shannon Healer, LCSW, is the current Co-Chair of the LGBTSA Special Emphasis Program and one of three LGBT Veteran Care Coordinators for VAPAHCS. Ms. Healer began working at VAPAHCS in 2010 as a HUD-VASH Case Manager in Santa Cruz and was promoted to HUD-VASH Supervisor in 2013. Ms. Healer has been a member of the LGBT SEP since 2012 and has worked on numerous projects and presentations increasing awareness of LGBT issues, including the application for the HEI for VAPAHCS ranking as a Healthcare Equality Leader, a presentation to Human Resources following repeal of the Defense of Marriage Act, tabling at an LGBT job fair in San Francisco, helping to organize and present at LGBTSA related retreats and events, and presenting to nursing staff on VA and Community LGBT Resources for Staff and Veterans. She keeps up on issues related to the LGBT community by attending trainings and webinars on a regular basis. Ms. Healer’s leadership in her role of LGBTSA Co-chair has resulted in several initiatives being completed, including a VAPAHCS advertisement in the Santa Cruz LGBT Diversity Center newsletter. Ms. Healer’s service as an LGBT VCC adds critical elements of knowledge, skill, and practice regarding homeless and marginally housed Veterans and Santa Cruz worksite is critical to ensuring that LGBT Veterans accessing VAPAHCS on the coast receive the same level of care and resources available at other VAPAHCS campuses. Contact Information:, 650-269-5945.
Gabriel Lonero Gabriel Lonero, LCSW, has worked at VAPAHCS since 2007. Mr. Lonero’s work began in the Addiction Consultation and Treatment Services at the Menlo Park Division where he provided outpatient substance abuse group level interventions and conducted screenings and assessments for VAPAHCS residential substance abuse treatment programs. Since 2010, Mr. Lonero has worked in the Trauma Recovery Program where he provides individual and group level interventions for Veterans living with PTSD. Since 2012, he has facilitated the VAPAHCS LGBT Veteran Support Group and was featured in a VAPAHCS article. Mr. Lonero also became an active member of the LGBT Staff and Allies Special Emphasis Program in 2012 where he conducted community outreach at VAPAHCS Pride booths and marched in Pride Parades in San Francisco, San Mateo, and Silicon Valley. Additionally, Mr. Lonero has provided LGBT PTSD Trainings to multi-disciplinary staff of the Trauma Recovery Program, and he provided mental health support during filming and screenings of The Camouflage Closet at VAPAHCS. Mr. Lonero’s work on LGBT patient care garnered recognition from the VACO LGBT Patient Care Services in June, 2015, with the I CARE Award. The goal of the I CARE Award for LGBT Veteran Services is to publicly acknowledge the innovative programs, outstanding clinical services, and/or community outreach which improves access to and quality of services for LGBT Veterans. Prior to joining VAPAHCS, Mr. Lonero worked with LGBT people living with HIV/AIDS in the Tenderloin neighborhood of San Francisco and conducted HIV/AIDS prevention services with gay and bisexual African American men in St. Louis, MO, in the Guardian Project. In this capacity, Mr. Lonero conducted condom outreach at gay bars and facilitated a support group for Men Who Have Sex with Men (MSM). Contact Information:, 650-493-5000 x28844.
LGBT VCCs at Work in the Community

Shannon Healer and June Moss at the Silicon Valley Pride Festival 2017
Shannon Healer and June Moss at the Silicon Valley Pride Festival 2017.

Heliana Ramirez, Joanne Weith and June Moss at the San Mateo Pride Festival, 2017
Heliana Ramirez, Joanne Weith and June Moss at the San Mateo Pride Festival, 2017.

Gabriel Lonero at the Silicon Valley Pride Festival in 2013
Gabriel Lonero at the Silicon Valley Pride Festival in 2013.


Important Phone Numbers

Veterans Crisis Line:

National LGBT Crisis Line:

Veteran Care Line:

Related Links