Western Blind Rehabilitation Center (WBRC) - VA Palo Alto Health Care System
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VA Palo Alto Health Care System


Western Blind Rehabilitation Center (WBRC)

Admission Information | The Program & Setting | Outcome Measures | Research

The Western Blind Rehabilitation Center (WBRC) is a 27-bed residential facility located at the Menlo Park Division of the VA Palo Alto Health Care System. Approximately two hundred men and women of all ages participate in the program each year. More than three quarters have usable vision for which specialized treatment is provided. Adjusting to and managing visual impairment is the major objective of the program.

CARF logo In 2020, CARF International awarded the WBRC a 3-year accreditation for comprehensive blind rehabilitation services, for the sixth consecutive survey. This is the highest level of certification that can be awarded to an organization. The WBRC is committed to continually enhancing the quality of programs to ensure service delivery excellence.

WBRC strategic initiatives:

  1. Access to care to ensure that all eligible patients that would benefit from blind rehabilitation have the opportunity to receive training through WBRC programs in a timely manner.
  2. Outreach to providers, Veterans, and other stakeholders for increased visibility of WBRC programs and services.
  3. Expand workforce of WBRC with improved recruitment and retention.
  4. Align with VA-wide initiative for High Reliability Organization (HRO): Identify tools and knowledge needed to foster a high reliability environment with the enhancement of cultural competency and adaptability to maximize safety and minimize harm.

Mission statement:
To serve Veterans and active duty service members with visual impairments, along with their families, to improve independence and quality of life through best practices in vision rehabilitation, a patient-centric approach and a supportive environment that fosters competence, confidence and continuous learning.

Vision statement:
In service to those who have served and their families, to be a model of excellence in vision rehabilitation, promoting a culture of hope, innovation, and independence.

FY 2021 scope of service

Watch our latest video: What the white cane means to me

Instructional videos for patients:

How to change a long cane tip

Contact Info


  • 795 Willow Rd
    Menlo Park, CA 94025
    Building T-365

Contact Number(s)

  • 650-614-9952

Hours of Operation

  • M-F 7:30 a.m. - 4:00 p.m.