VAPAHCS Strategic Plan - VA Palo Alto Health Care System
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VA Palo Alto Health Care System


VAPAHCS Strategic Plan

Strategic PyramidThe VA Palo Alto Health Care System remains focused on serving the needs of our Veterans and has developed a strategic plan to continue guiding us on our journey of continuous improvement. The strategic plan builds upon the progress we have made over the last three years and establishes a vision for achieving our goals over the next three years. This plan is represented in our Strategic Pyramid.

The foundation of our strategic plan is the VHA mission, vision, and values that honor our nation’s Veterans, who are the focus of everything we do. Based on that foundation, our strategic priorities are People, Access, Quality, Safety, Innovation, and Stewardship. Providing Veteran-Centered Care and engaging in Continuous Improvement are the guiding principles that shape our overall approach to how we will deliver outstanding health care and achieve the goals set forth in this plan.


Our Six Priorities:

People Our people - the employees, volunteers, students, trainees, contractors, and others who serve our Veterans - are our most important resource. Access We are committed to providing our Veterans and fellow employees the right service, in the right place, at the right time.
Quality Our mission is to provide exceptional health care to all Veterans we serve. Safety The safety of our Veterans and workforce is essential every day.
Innovation We embrace continuous learning, improvement, and research as fundamental to our ongoing success. Stewardship Each of us carries the responsibility of ensuring the best use of our nation's resources in performing our duties.