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VA Palo Alto Health Care System


Veterans, if you have a fever, coughing, and shortness of breath, please call our Advice Nurses at (855) 632-8262 BEFORE going to a clinic, urgent care, or emergency room. You can also send your doctor a secure message through My HealtheVet. More Details


For VA-specific information: Read our coronavirus FAQs and public health response, or use our coronavirus chatbot.

Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory: we encourage you to bring your own, or you can use one we provide. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.

For the latest coronavirus information: Visit the CDC website.

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Welcome to the VA Palo Alto Health Care System


Honoring America’s Veterans with quality health care services, part of the largest integrated health care ...

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Our Heroes Work Here

Our Heroes Work Here

A big thank you to all our staff who are braving the frontlines of our COVID-19 response!

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COVID-19 Updates: What You Need to Know

During this difficult time, VA Palo Alto Health Care System is making your safety and well-being a priority. We are prepared to care for Veterans that test positive for COVID-19 and are following proper CDC protocol to maintain the safety of staff and Veterans on our campuses.

We encourage everyone to follow CDC guidelines for your own safety. You can also visit our Coronavirus FAQs webpage to find many answers to questions about testing, urgent care, medications and other important measures being taken by VA at this time.

Here are the latest updates and guidelines from VA Palo Alto Health Care System.

  • Experiencing symptoms? If you have symptoms of fever, cough, and shortness of breath, please call our Advice Nurses at (855) 632-8262 BEFORE going to a clinic, urgent care center, or emergency room. Calling first helps us protect you, medical staff, and other patients. You can also send your doctor a secure message through My HealtheVet.
  • Universal Masking Requirements: VA Palo Alto Health Care System implemented universal masking on April 20, 2020, to align with the Centers for Disease Control and Prevention (CDC) guidelines for minimizing risk of exposure to COVID-19. Anyone who enters our campuses is required to wear a mask, including patients who have outpatient appointments. All screening checkpoints are ensuring that patients and their caregivers have a mask, or are provided a mask if they do not have one.
  • Campus Screening: We are screening everyone who enters our campus. Please make sure to cooperate at checkpoints. If you are cleared to enter, you will receive a bracelet. This bracelet is required for access. Anyone with the symptoms of fever, cough, or who have traveled outside of the country will be taken to our triage area.
  • All elective surgeries and procedures have been cancelled until further notice. Any patients that fall into this category have or will be notified. Learn more
  • Changes to Visitor Policy: To protect Veterans and staff, visitors are not allowed within our facilities at this time. The restriction also applies to patients’ families in the Fisher House and Defenders Lodge. We encourage visiting your loved one virtually, and can help to support video and telephone calls. Learn more

For the latest information about coronavirus, visit the Centers for Disease Control (CDC).

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Palo Alto Division

3801 Miranda Avenue
Palo Alto, CA 94304
650-493-5000 | 800-455-0057 Directions

Menlo Park Division

795 Willow Road
Menlo Park, CA 94025

Livermore Division

4951 Arroyo Road
Livermore, CA 94550

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